---
title: Outbound Webhook in waatee (Zapier Integration)
description: "## **🔍 What Is an Outbound Webhook?** An **Outbound Webhook** is a way to send chatbot data in real time from waatee to external services like **Zapier**, **CRMs**, **Google Sheets**, or any platform that accepts webhook requests. It’s ideal for triggering follow-up actions after collecting…"
url: "https://docs.waatee.com/docs/outbound-webhook-in-waatee-zapier-integration/"
updated: "2025-06-10"
category: Bot Channel / Bot Manager
---

# Outbound Webhook in waatee (Zapier Integration)

## **🔍 What Is an Outbound Webhook?**

An **Outbound Webhook** is a way to send chatbot data in real time from waatee to external services like **Zapier**, **CRMs**, **Google Sheets**, or any platform that accepts webhook requests. It’s ideal for triggering follow-up actions after collecting user input in WhatsApp, such as sending emails or logging leads.

##  

## **🛠 Step-by-Step Setup Guide**

### **1️⃣ Create a User Input Flow in waatee**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-86-1024x286.webp)

Start by collecting the data you want to send.

- Set a **trigger keyword** (e.g., zap_test)
- Add a **Text block** as a prompt
- Add a **User Input Flow** titled something like zapier test webhook
- Create 3 questions:

  - **What is your name?** (Reply Type: Text → Save to: Name)
  - **What is your email?** (Reply Type: Email → Save to: Email)
  - **What is your phone number?** (Reply Type: Phone → Save to: Phone)
- Add a **Thank You Message** at the end

### **2️⃣ Create a Catch Hook in Zapier**

- Open Zapier and **Create Zap**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-14-2-1024x458.webp)

- Search and select **Webhooks by Zapier**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-13-17-1024x423.webp)

- Choose **Connect Webhooks by Zapier**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-90-1024x665.webp)

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- Select **Catch Hook** Click **Continue**.

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-87.webp)

- and copy the webhook URL

### **3️⃣Configure Outbound Webhook in waatee**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-94-1024x490.webp)

- Go to **WhatsApp Bot Manager**
- Select your bot (e.g., *Shopping Mart*)
- Click **Outbound Webhook → Create**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-13-18.webp)

- Add:

  - **Webhook Name**
  - **Paste the Webhook URL** from Zapier (you’ll get this next)
  - **Trigger Type**: User Input Flow
  - **Flow**: Select zapier test webhook
  - Enable required fields: Name, Email, Phone, etc.
- Save

###  

### **4️⃣ Trigger the Bot Flow to Send Data**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-13-19-1024x524.webp)

Go to WhatsApp and trigger the bot by typing the keyword zap_test. Enter:

- Name: *Nahian*
- Email: *******@xeroneit.net*
- Phone: *019*********

###  

### **5️⃣ Test Webhook Data Reception in Zapier**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-88.webp)

- Go back to Zapier and click **Test Trigger**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-16-1024x723.webp)

- It should show the incoming data from WhatsApp:

  - Subscriber ID
  - Name, Email, Phone

- Click **Continue with selected record**

###  

### **6️⃣ Set Email as an Action in Zapier**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-92.webp)

- For the next action, search and choose **Email by Zapier**

- Select **Send Outbound Email** as the action event
- Click **Continue**

###  

### **7️⃣ Configure the Email Content**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-15-1024x695.webp)

- **To**: Enter the email recipient (e.g., ahmednahian01@gmail.com)
- **Subject**: Use dynamic fields (e.g., First Name, Chat ID)
- **Body**: Include answers to the user input questions

###  

### **8️⃣ Review, Test, and Publish the Zap**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-95-1024x733.webp)

- You’ll see a preview of the email Zapier will send

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-93.webp)

- You can **Skip Test** or click **Test Step**

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-91.webp)

- Finally, click **Publish Zap**
- Click on **Test Step**

### **✅ 9️⃣ Result: Receive Email from Zapier**

You’ll receive an email like this:

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-89-1024x132.webp)

 **From:** no-reply.XXXX@zapiermail.com
 **Body:** What Is your Name?, What is your email?, What is your phone number? Nahian, *******@xeroneit.net, 019******

## **💼 Use Cases for waatee Webhooks**

- 🧾 **Lead Capture to CRM**: Send collected data to Zoho, HubSpot, or Salesforce
- 📧 **Email Alerts**: Notify your sales or support team instantly
- 📊 **Data Logging**: Save input data to Google Sheets
- 🔄 **Workflow Triggers**: Start a sequence in Make, Pabbly, or any tool
- 🛍️ **Order Notifications**: Send order details to fulfillment apps

##  

## **FAQ**

**Can I use this with any platform?**Yes, as long as it accepts POST requests via webhook.

**Can I trigger the webhook from a button?**Yes, enable Postback trigger instead of User Input Flow.

**Is this available for all waatee plans?**Webhooks are typically available in paid plans or reseller environments.

**What if I want to send files or media?**Only text-based structured data is supported for webhook payloads.

**Can I test the webhook before going live?**Yes. Zapier supports trigger testing before publishing your Zap

##  

## **✅ Conclusion**

waatee’s **Outbound Webhook** feature combined with **Zapier** unlocks powerful automation. From lead collection to CRM sync and real-time alerts, you can now bridge your WhatsApp chatbot with thousands of tools — without writing a single line of code.

🚀 Start automating your workflows today and let your bot do the heavy lifting!