---
title: How to View and Filter Subscribers in waatee
description: "waatee’s **Subscriber Manager** provides a powerful way to view and filter chatbot users across different platforms such as **WhatsApp, Facebook Messenger, Instagram, Telegram**, and **Website bots**. As your subscriber list grows, being able to **quickly locate, segment, and manage specific groups of users** becomes essential for…"
url: "https://docs.waatee.com/docs/how-to-view-and-filter-subscribers-in-waatee/"
updated: "2025-06-10"
category: Bot Channel / Subscriber Manager
---

# How to View and Filter Subscribers in waatee

waatee’s **Subscriber Manager** provides a powerful way to view and filter chatbot users across different platforms such as **WhatsApp, Facebook Messenger, Instagram, Telegram**, and **Website bots**. As your subscriber list grows, being able to **quickly locate, segment, and manage specific groups of users** becomes essential for effective marketing, support, and automation.

This guide will walk you through how to access your subscribers, understand the filtering options, and apply filters to perform targeted actions.

## **Why Filtering Subscribers Is Important**

As your chatbot attracts more users, you’ll often need to:

- Target a specific group for a campaign (e.g., users who opted in last 7 days)
- Check who’s currently in a sequence or has a specific label
- Identify users with incomplete flows or missing information
- Find people based on subscription status (active or unsubscribed)

waatee makes this process fast and intuitive using **filters and search options** built right into the Subscriber Manager.

## **Where to Find Subscriber Lists**

To view your subscribers:

1. Go to your **waatee Dashboard**.
2. From the left sidebar, choose a channel:

   - **WhatsApp**
   - **Facebook Messenger**
   - **Telegram**
   - **Instagram**
   - **Website Chatbot**
3. Click on **Subscriber Manager** under the selected channel.

Each channel has its own subscriber list, but all interfaces function the same way. If you need more details about subscriber manager then follow [**this article**](https://waatee.com/help/en/blog/complete-guide-for-whatsapp-chatbot-users)

## **How to Use Filters in Subscriber Manager**

You can combine multiple filters to **pinpoint exactly the users you're looking for**. Here's how each filter works:

### **🔹 ****1. Bot Selection Dropdown**

- If you have more than one bot under a channel (e.g., multiple WhatsApp bots), this dropdown lets you switch between them.
- Only the subscribers connected to the selected bot will be shown.

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-162-1024x379.webp)

### **🔹**** 2. Select Labels**

- Lets you filter users by label (tags like “Lead”, “VIP”, “Cold User”).
- You can select one or multiple labels.
- Ideal for creating segmented campaigns or exporting specific groups.

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-164-1024x385.webp)

✅ Example: Filter users labeled “Webinar Registered” to send them a follow-up message.

**🔹 3. Select Status**

- Choose between:

  - **Subscribed**: Active users who can still receive messages.
  - **Unsubscribed**: Users who opted out or were manually unsubscribed.
- This helps in cleaning your list or excluding unsubscribed users from broadcasts.

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-165-1024x369.webp)

✅ Example: Filter only “Subscribed” users to run a campaign and avoid messaging opt-outs.

### **🔹 4. Select Sequence**

- View subscribers currently enrolled in a specific automation flow or sequence.
- Useful for checking progress in onboarding, drip campaigns, or promotional funnels.

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-163-1024x351.webp)

✅ Example: Filter users in the “7-Day Welcome Sequence” to see who’s being nurtured.

### **🔹 5. Search Box**

- Use keywords to find a specific subscriber by:

  - Name
  - Phone number
  - Email (if collected in input flow)
  - ID or custom field (if indexed)

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-166.webp)

✅ Example: Search “+88017” to view all users from Bangladesh by phone prefix.

## **Combining Filters**

You can combine multiple filters for more refined results. For example:

- Bot: “waatee chat solution”
- Label: “label2”
- Status: “Subscribed”

![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-13-44.webp)

This combination will give you only the **active users who abandoned their cart and are currently in your recovery sequence**—perfect for follow-ups or retargeting.

## **Clearing Filters**

To reset your view:

- Click the "X" beside any selected filter to remove it.
- Refresh the page or reselect the bot to return to the full list.

## ** **

##  

## **Pro Tips**

- **Always select your bot first** if you have more than one—filters apply only within the selected bot.
- **Export filtered users** using the "Download as CSV" option in the “Options” dropdown.
- **Assign sequences or labels in bulk** after filtering by using the multi-select checkboxes.

## ** **

## **FAQ**

**Can I filter users by the date they subscribed?** Currently, there’s no date picker filter—but you can sort by "Subscribed At" in the table, or use exported CSV for date-based filtering.

**Can I combine multiple labels in the filter?** Yes, you can select multiple labels to show users that match any of the selected labels.

**Will filters work across all channels?** No, filters work **within the channel you're viewing**. WhatsApp Subscriber Manager filters only apply to WhatsApp users, and so on.

**Can I save filter presets?** Not yet, but you can reapply filters quickly using the dropdowns and search bar.