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How to Fix WhatsApp Bot Not Working

< 1 min read

📌 Is your WhatsApp bot not responding? The issue is usually caused by an incorrect webhook setup or unsubscribed events. Follow these simple steps to get it working again!

Step 1: Update Your Webhook URL  
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1. Go to *WhatsApp → Configuration* in your Meta Developer Account

2. Enter these details:  

   -Callback URL: Must be your Reseller domain webhook URL  

     Example: https://yourdomain.com/webhook/whatsapp-webhook  

   – Verify Token: 8450385012773603920  

3. Click **Verify and Save** to confirm.  

 Step 2: Subscribe to Required Events  

In **Webhook Fields**, ensure these events show **Subscribed**:  

📌 *history 

📌 *messages 

📌 *smb_app_state_sync  

📌 *smb_message_echoes

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