--- title: How to connect Whatsapp catalogue with waatee description: "Creating and utilizing a product catalog on waatee enables businesses to showcase products directly within WhatsApp chats, streamlining the shopping experience for customers. This guide provides a step-by-step walkthrough to set up and integrate your product catalog using waatee. ##…" url: "https://docs.waatee.com/docs/how-to-connect-whatsapp-catalogue-with-waatee/" updated: "2025-06-10" category: Bot Channel / WhatsApp Advanced --- # How to connect Whatsapp catalogue with waatee Creating and utilizing a product catalog on waatee enables businesses to showcase products directly within WhatsApp chats, streamlining the shopping experience for customers. This guide provides a step-by-step walkthrough to set up and integrate your product catalog using waatee. ## **🛒 Step 1: Create a WhatsApp Product Catalog** Begin by setting up your product catalog through Facebook's Commerce Manager: ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-209-1024x528.webp) 1. Navigate to [business.facebook.com](https://business.facebook.com/). 2. Access the **Hamburger Icone** menu and select **Commerce Manager**. ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-207-1024x525.webp)  3.Click **Add Catalog**, click **Continue**, and follow the prompts to name and create your catalog. ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-204-1024x533.webp)  4. Enter a catalogue name (*Ex. “Please enter Your Catalog Name”) *selecting the business portfolio; Connect to a platform (*Woocommerce or Shopify: Optional*) ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-13-56-1024x612.webp) 5. Skip the next prompts (*Connect to Event Tracking*). ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-14-7-1024x486.webp)  6. Make sure to give permissions for **Product sets for ads **& **Full Control **and click on **next.** ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-14-8-1024x577.webp) 7. Select **Manually Add Your Products **and click on **Next**. ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-205-1024x516.webp)  8. Once created, click **View Catalog** and then **Add Items** to manually input **product details, including images, descriptions, and pricing** and click on **Upload Items**. ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-203-1024x510.webp)  9. You can upload more products using  **Data Feed, Partner Platforms। **Here, we have uploaded manually. ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-13-57-1024x524.webp)  10. Here, you can see your account is selected as well as your business phone number making sure you toggle on the **Show catalogue icon in chat header **as well as **Show “Add to basket” button product pages and chat.** ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-206-1024x484.webp)  11. You can see these two options will show in the whatsapp chat section where users will have the ability to see the catalog with a single tap and add products accordingly. (*Insights*) ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-12-208.webp)  12. After adding products, go back to **All Tools**, select **WhatsApp Manager**, and under **Account Tools**, click **Catalogue**. ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-15-1-1024x498.webp)    13. Choose your catalog and click **Connect Catalogue** to link it with your WhatsApp Business account. ![](https://docs-waatee.1wp.site/wp-content/uploads/2025/06/image-13-55-1024x519.webp) *Note: Ensure your WhatsApp Business account is properly set up and verified to utilize catalog features.* ## **Step 2: Connect Your WhatsApp Account to waatee** With your catalog ready, integrate it with waatee: - Log in to your [waatee dashboard](https://waatee.com/). - Navigate to **Connect Account** under the WhatsApp section. - Select your WhatsApp Business account and click **Connect**. - Once connected, go to the **eCommerce Catalog** menu to view and manage your linked catalog.[https://waatee.com/blog/selling-products-on-whatsapp-with-waatees-catalog-integration?utm_source=chatgpt.com](https://waatee.com/blog/selling-products-on-whatsapp-with-waatees-catalog-integration?utm_source=chatgpt.com) ## **Step 3: Build a Chatbot Flow to Showcase Products** Create an interactive chatbot that presents your catalog to customers: - In the waatee dashboard, go to **Bot Manager** > **WhatsApp Bot Manager**. - Select your connected WhatsApp account and click on **Bot Reply**. - Click **Create** to open the Visual Flow Builder. - Double-click on the **Start Bot Flow** node to name your flow and set a trigger keyword (e.g., "catalog"). - Drag an **Interactive Template** component into the flow. - Configure the template with a header, body text, and footer to introduce your catalog. - From the interactive template, drag a connector to the **E-commerce Catalog** component. - Double-click the catalog component to select your linked catalog. - Add product sections by dragging connectors from the **Multiple Products** socket, allowing you to showcase various products. - Customize each product section by naming it and selecting specific products from your catalog. - Save your bot flow to activate it.[https://www.linkedin.com/posts/waatee_whatsappcatalogorderdatatogooglesheet-googlesheetswhatsappintegration-activity-7267775472724250625-egsf?utm_source=chatgpt.com](https://www.linkedin.com/posts/waatee_whatsappcatalogorderdatatogooglesheet-googlesheetswhatsappintegration-activity-7267775472724250625-egsf?utm_source=chatgpt.com) *Customers can now trigger this flow by sending the designated keyword, receiving an interactive catalog within their WhatsApp chat.* ## **Step 4: Configure Payment and Checkout Settings** Facilitate seamless transactions by setting up payment options: - In the **Catalog Manager**, click on **Payment** and navigate to **Payment Settings**. - Choose your preferred payment methods (e.g., PayPal, Stripe) and input necessary API details. - Set the currency, position, and decimal places, then click **Save**. - Under **Cart Settings**, define tax percentages and shipping charges applicable to orders. - Optionally, configure **Abandoned Cart Reminders** to re-engage customers who leave items in their cart without completing the purchase.[https://racksbot.com/intregration/whatsapp-catalogue?utm_source=chatgpt.com](https://racksbot.com/intregration/whatsapp-catalogue?utm_source=chatgpt.com) ## **Step 5: Automate Order Data Collection with Google Sheets** - In waatee, go to **Settings** > **Google Sheet**. - Create a new Google Sheet or connect an existing one. - Set up column headers such as Order ID, Product Name, Buyer Name, Phone Number, Amount, Order Date, Address, and Status. - Return to the **eCommerce Catalog** section and link your catalog to the connected Google Sheet. - Now, all orders placed through your WhatsApp catalog will automatically populate the Google Sheet, facilitating easy tracking and analysis.[https://waatee.com/docs/whatsapp/whatsapp-catalogue?utm_source=chatgpt.com](https://waatee.com/docs/whatsapp/whatsapp-catalogue?utm_source=chatgpt.com) ## **Visual Guide** For a comprehensive visual walkthrough, refer to the following video tutorial: [How to Setup Product Catalog](https://www.youtube.com/watch?v=HfLgsIf0bv8&t=5s) This video provides detailed instructions on setting up and utilizing the product catalog feature within waatee. By following these steps, you can effectively create a product catalog and integrate it with waatee, enhancing your business's presence on WhatsApp and providing a seamless shopping experience for your customers. ## **FAQ** **Do I need a verified WhatsApp Business account to use the catalog feature in waatee?** Yes. You must have a verified WhatsApp Business account connected to your Facebook Business Manager and approved for catalog access to enable catalog display in WhatsApp chats. **Can I use an existing catalog from Commerce Manager with waatee?** Absolutely. If your catalog is already set up in Facebook Commerce Manager and linked to your WhatsApp number, waatee will automatically detect it once your account is connected. **What types of products can I list in the WhatsApp catalog?** You can add physical or digital products, each with a name, image, description, price, and availability status. Use categories to keep them organized for easy browsing in the chatbot. **Can customers place orders directly from WhatsApp?** Yes. waatee provides an “Add to Cart” and “Checkout” experience directly inside WhatsApp. Customers can view products, add them to cart, and proceed to order submission seamlessly. **What payment methods are supported in waatee?** waatee supports multiple payment gateways such as **PayPal**, **Stripe**, and other region-specific options. You can configure these under **Catalog Manager → Payment Settings**. **Can I track orders submitted through the WhatsApp catalog?** Yes. waatee allows automatic logging of each order into a connected **Google Sheet**, where you can track Order ID, product name, buyer info, total amount, and order status. **Is it possible to trigger a chatbot flow from the catalog?** Yes. You can design a chatbot flow using waatee’s **Visual Flow Builder**, and connect it with catalog actions—such as showing product categories or confirming orders. **What if I want to update products or add more later?** You can return to **Facebook Commerce Manager** at any time to manually add or edit products. Updates will reflect automatically in waatee’s catalog interface. **Can I recover abandoned carts using waatee?** Yes. waatee includes **Abandoned Cart Reminder** features. You can set automatic follow-up sequences to nudge customers who left products in their cart without completing checkout. **Is this feature available for all channels or only WhatsApp?** The native product catalog display with cart functionality is currently **exclusive to WhatsApp**, as supported by the WhatsApp Business API and Facebook Commerce Manager integration.